Have a question? Select a subject to get detailed information.
We want to make sure your experience with the Online Auction Software, Inc. (OAS) bidding platform is enjoyable and positive. Therefore, it's important that you have a thorough understanding of OAS and specific auction terms prior to bidding.
If you need assistance, please call our office at 616-389-6476 (Monday - Friday, 8 am - 5 pm); or see contact information listed for the specific auction you are interested in.
ONLINE AUCTION REGISTRATION:
Registration is easy. Simply visit One of our auction pages and click REGISTER icon at the top of the page and proceed to complete the three easy steps. This will generate a username/password that will allow you to access all online auction sites, as well as our licensed auctions. Please refer to our Privacy Policy regarding protection of your personal information.
LIVE AUCTION REGISTRATION:
Please refer to the Auction Details for the specific Live Auction you are interested in for detailed information on registration process.
Please check the terms for each auction listed. Inspection dates & time vary between the independently owned & operated auction sites.
Yes! Miedema Asset Management Group companies offer several options for selling (consigning) your personal items or property.
- Repocast.com, Inc - Call 866-550-7376 for specifics on selling (consigning) items at the weekly auctions.
- Orbitbid.com, Inc - Contact 866-672-4806 to see why "The Online Auction Advantage Selling from Your Location" with Orbitbid.com, Inc may be the best solution for your auction needs.
- LASTBIDrealestate.com, Inc - Call 800-527-8243 for further information on selling your real estate with our online auction solution.
- Miedema Auctioneering, Inc - Call 800-527-8243 for further information on consigning your items at a live auction
- Rangerbid.com - Call (616) 261-4984 for further information on consigning and selling items from your location
- SSL Corporation.com - Call (616) 432-6640 for further information on consigning Firearms and gun related items
ONLINE AUCTION REGISTRATION:
Registration is easy. Simply visit One of our auction pages and click REGISTER icon at the top of the page and proceed to complete the three easy steps. This will generate a username/password that will allow you to access all online auction sites, as well as our licensed auctions. Please refer to our Privacy Policy regarding protection of your personal information.
LIVE AUCTION REGISTRATION:
Please refer to the Auction Details for the specific Live Auction you are interested in for detailed information on registration process.
Certainly, we encourage it! All items offered for auction are available for viewing at the auction location. Please check the auction terms for viewing days and times.
A "Credit Card isn't Valid" message usually means that the information entered doesn't exactly match the way it reads on your card. Verify that the card number, name, expiration date, three-digit security code on the back of the card reads EXACTLY as it appears on the card. The billing address also needs to be entered exactly how it shows on your billing statement. This includes middle initials, periods, etc. If all information is confirmed to be accurate, please contact your bank or credit card issuer.
After clicking the 'place bid' button on the page, a notice will appear to indicate as to whether your bid was successfully accepted or if your bid did not meet the minimum requirement. You may set your account settings to receive notifications of bid status by email, and text.
This happens to everyone at one time or another. Click "Log-In" on the top side of the page. Then, click the link that says "click here to reset it"
*The page will require your username and will ask for the answer to the 'hint question' that you answered upon creation of your account. If your account was created before November 2009, or if you simply don't know your username, simply call 866-672-4806 to have your password information reset.
No. You may sign up to receive email notifications of upcoming auctions in your account settings.
Yes. All Miedema Asset Management Group websites feature the option for the user to 'pre-bid' on the item. A pre-bid is a specified dollar amount that is initiated before the auction goes live. This allows you to establish a maximum that you're willing to pay for the item. During the actual auction, your name will be displayed as the high bidder as long as your pre-bid remains the highest bid.*
Posted closing times and displays of Auction Co.'s current time are approximate. Auction Co. reserves the right to close early or extend auctions at any time at its discretion. It is strongly recommended that bids be placed early to avoid losing out due to an ill-timed, last minute bid. All times are based on the Time Zone as specified on the auction. Dynamic bidding - The dynamic bid on this website is a feature that does NOT allow an item to sell at the end of the auction until there is 10 minutes of bidding inactivity. Example: An item is bid on at 7:50pm. An auction is scheduled to close at 8:00pm. When this bid is placed the ending time will automatically extend to 8:10pm. When another bid is placed at 8:01 the auction will extend to 8:20pm. This will give the bidder 19 minutes to place another bid. If no bids are placed this auction will conclude at 8:20pm. The key to your dynamic bidding feature is that the auction extends from the preset closing time in 10 minute intervals, NOT 10 minutes from when you placed your bid.
*Assuming that there are no higher pre-bids placed by other users before the auction begins
A bid increment is the required minimum amount that the auction bid can successfully be increased by. For example, if bidding for a particular item has reached $20, and the bid increment is $5, than the next acceptable bid would need to be $25. Any placed bids that exceed the bid increment are treated as a maximum bid.
A Buyer's Premium is a transaction fee added to the high bid, to be paid by the buyer as part of the Auctioneer's compensations. The Buyer's Premium is also explained in the site and auction terms of each individual auction.
A maximum bid can be placed in the pre-bidding stages of the auction or during the auction itself. Establishing a maximum bid allows you to establish the most you are willing to bid for a specific item. It ensures that you will continue to be the highest bidder at the lowest qualifying bid until another user either outbids your maximum or establishes a higher maximum bid than you have. If the auction closes before your maximum bid is reached, then you will have won the item for less than you maximum bid.
Pre-bids are bids that are placed before the auction starts. They are not visible until the day of the auction and can also serve as a user's maximum bid.
